Payment Policy
TERMS & CONDITIONS
Gandhinagar Urban Development Authority (GUDA) provides the facility for
transacting with GUDA Offices through the Internet. The service delivery is
subject to the acts and rules promulgated by the GUDA from time to time.
Electronic delivery of GUDA services are in compliance to the IT act 2000. The
special conditions and the terms of service applicable to Internet delivery are
detailed in this document.
The following terms and conditions will apply
if you wish to use the Internet for availing a service. Please go through the
conditions carefully and if you accept them, you may create a user and transact
on the site. After creating a user you have to register the basic personal
details on the site for availing a service. Please note that once you register
yourself on the site, you are deemed to have agreed to the terms and conditions
set forth below. If you do not agree with all these terms and conditions, you
must not transact on this Website.
If a user violates the terms and conditions of
use by registering more than one user id and or availing services on such
multiple user ids, GUDA reserves the right to deactivate all such user
registration and cancel any or all services requested without any notice.
Garbage / Junk values in profile may lead to Deactivation.
The performance of this agreement is subject
to existing laws and legal processes of GUDA, and nothing contained in this
agreement is in derogation of GUDA's right to comply with law enforcement
requests or requirements relating to your use of this Web Site or information
provided to or gathered by GUDA with respect to such use. You agree that GUDA
may provide details of your use of the Web Site to regulators or police or to
any other third party, or in order to resolve disputes or complaints which
relate to the Web Site, at GUDA's complete discretion.
This agreement is made between: Gandhinagar Urban Development Authority (GUDA)
("Us") and The User ("You"), the individual, whose details
are set out in the website.
Payment Option:
The list of payment
options available are internet banking /debit card payment / credit card
payment from banks that are listed when selecting each of the above options.
Apart from the fee chargeable to AMC against each service, bank / payment
gateway transaction charges will be applicable extra. Once you register basic
profile data as the case may be, you can apply for a service. For online
payment services the registration is mandatory. The status of the applications
submitted online shall be searched using the Status menu. SMS will be sent to
your registered mobile number at different stages of processing of your
application.
User Creation:
You are responsible
for maintaining the confidentiality of the password and account, and are fully
responsible for all activities that occur under your password or account.
Complaints Procedure:
You can reach us on
the contact details given in the ‘Contacts' link given in the login page.
Your obligations
General Obligations:
You shall access GUDA
web site only for lawful purposes and you shall be responsible for complying
with all applicable laws, statutes and regulations in connection with the use
of GUDA web site. This Website is for your personal and non-commercial use. You
shall not modify copy, distribute, transmit, display, perform, reproduce,
publish, license, create derivative works from, transfer or sell any
information, or services obtained from this Website. You shall not create a
hypertext link to the Website or "frame" the Website, except with the
express advance written permission of the GUDA.
Information Provided
Services offered:
This Portal / project
as detailed below has been formulated under the GUDA e-Governance to fulfill
the vision of providing easy and convenient services to the agencies/citizens
through the GUDA Portal by implementing the key components.
The objective of the GUDA Portal is to ensure
the following:
· Providing easy, anywhere and anytime access to
GUDA Services (both Information & Transactional)
· Reducing number of visits of citizens to an GUDA
office / advertisement department for availing the services
· Reducing administrative burden and service
fulfillment time & costs for the GUDA, Citizens & Businesses
· Reducing direct interaction of citizen with
the GUDA and encourage, interaction and more efficient communication through
portal.
Cancellation / Refund
policy:
The fees once paid
will not be refunded for applications which are successfully submitted or for
successful bill payment services. Cancellation of applications / bill payments
shall not be entertained. The amount paid may be settled with the department
respective departmental services.
By Default all failure Transactions are
automatically refunded as per the standard policy. However for the same to
reflect in your account it may take specific time as per the standard policy.
Generally refunds will be reflected within a standard number of Days in Case of
Net Banking/Debit Card Transaction &a standard number of Days (Next Billing
Cycle) for Credit Card Transactions. In case of excess payment, the amount will
be settled as per the rules of the respective departmental services.